Integrity Services

Asking Quality Questions™

1. Do your representatives have difficulty engaging physicians in meaningful dialogue?
2. Do they understand how to adapt their questions for different behavioral styles?
3. Do they consistently link questions throughout the call continuum?

Asking Quality Questions™ improves COMPETENCE AND CONFIDENCE for building strong interviewing skills.

Participants in Asking Quality Questions™ will:

• Understand how to explain the intent for asking questions
• Strengthen the ability to engage customers in dailogue
• Be introduced to Gap-Analysis Interviewing
• Understand how an effective interview sets the stage for a successful close
• Apply concepts through call-continuum based role-play and case studies
• Start Asking Quality Questions

A half-day Integrity Services seminar introduces the principles of effectively asking questions, which participants then apply with their products. Role play based on a call continuum provides a frame-work for feedback and application. Two follow-up calls drive execution in the field.

Benefits