Integrity Services

About Integrity Services

• How can we differentiate ourselves from our competitors?
• Can we create a culture where employees value and consistently practice customer-focused behaviors?
• What can we do to attract and retain engaged employees?

If you are seeking answers to these questions in your organization, Integrity Services can offer solutions!

Who We Are

Integrity Services provides sales, service and coaching solutions that translate Knowledge into New Behaviors. Our unique behavior-changing methodology builds accountability to value and consistently demonstrate customer-focused behaviors.

We maintain an uncompromising commitment to demonstrate the principles of INTEGRITY in all we do.

What We Do

• Increase Sales Force Effectiveness
• Enhance Service Cultures
• Create A Culture of Accountability
• Engage Managers to Model and Coach
• Build stronger teamwork
• Improve Retention
• Increase customer satisfaction and loyalty

Why We're Different

Several factors differentiate Integrity's offerings from traditional training:

• Structured Follow-Up & Reinforcement — builds accountability for applying concepts on the job
• Supportive Coaching Component — Engages Managers to model and coach customer-focused sales and service behaviors
• Focus on Attitudes and Skills — Stresses importance of attitudes, motives and values in addition to skills
• Principles-Based Content —Self-customizes to different job roles, levels of experience, and different types of organizations.

How We Work With Clients

1. Conduct a needs-assessment
2. Recommend solutions to meet identified needs
3. Customize content for relevancy
4. Create customer-driven implementation options
5. Develop accountability measures
6. Build lasting relationships through service and support

Who We've Helped

INTEGRITY SERVICES has supported large-scale project implementations for a broad range of clients throughout the world. A partial client list includes:

• Johnson & Johnson
• Genworth Financial
• Baystate Health System
• sanofi-aventis
• American Red Cross
• Enterprise Car Rental
• AIM Management
• Riverside Bank
• Medtronic
• Comcast
• UCLA Medical Center
• MassMutual
• Healthways
• ERA
• Wyndham Vacation Ownership
• Watson Pharma
• Comdata
• Abbott Laboratories
• The Leavitt Group
• Smith & Nephew
• Levolor
• Coldwell Banker
• State Farm
• Duke Energy
• American Red Cross
• Veteran's Administration Hospitals
• NFIB
• Boston Scientific

More Information

Contact us for more information.